What is the Need for Gamification and Employee Engagement
Let us start with objectivity as the as one of the benefits of gamification. With this you will have to move from old methods to constant and automatic data collection. When talking of collecting data you will have the opportunity to collect sales representative’s production rates, call center employees handling time, internal knowledge usage rates and many other more data. With this in place you will realize that what you thought was happening is not actually how it was in the first place. You will encounter a lot of surprises as this is always accompanied by accurate data. Therefore, it is advisable that you take this area seriously since it will determine the success of your business.
Making the life of managers to be easy is one of the benefits of gamification. Because gamification can allow the managers to see how their employees are performing unbiasedly doing their work to be simpler. With this in place it will help the managers to stop using assumptions and guesswork in rating their employees. There is nothing more enjoyable than discovering that much of the data in performance reviews is not objective.
Most of the people prefer gamification since it allows the employees to get feedback. As a result, the employees will be in a position to receive constant, updated and automatic feedback. One of the benefits of this is that it allows the employees to see how they are performing compared to traditional methods which could not reflect that. You find that in the past they were using methods that could not show that the actual thing that is happening on the ground as this allows them to get constant, updated and automatic feedback. Thus why most of the managers love it since it allows them to see their actual performance and also to make some improvements in their productivity.
Also, it promotes recognition. Your employees will always be motivated if their work can be recognized besides their performance. One thing with gamification is that it will allow you to see the employee with good performance, the one who is improving and the one who is underperforming. Besides, employers find it easy to use since it is automated.
Mastery is another benefit. You find that you will be able to gain new skills which will become easier with time. After some time you will realize that what you could not do easily is no longer challenging.
Apart from that, it promotes motivation to all. By generating the data automatically, they will be considering the needs of everybody in the organization. Most of the people like gamification because it can allow the employees to view their performance and make necessary improvements.